FAQ

When will my items be shipped?

  • You will be notified via e-mail when your order has been shipped.
  • All orders are processed within 1 business day.
  • After we ship your items, we'll send you a Tracking Number via e-mail, so that you can track your shipment's progress.
  • Visit our shipping information page for complete details. 

What if I am not satisfied with the product?

We believe you are going to love our products! However if you are not, ship it back and we will refund the entire purchase price of the item, you only pay for return shipping. Our complete Guarantee can be found here.

What types of leathers do you use?

We use vegetable tanned leathers sourced from the United States. Vegetable tanned leathers are extremely durable and as they age they develop a deep rich color which does not fade but gets darker over time.  

Bowie Pull-Up: Pull-up leather is soft to the touch very resilient to the elements; it contains oils which have been impregnated in the leather. The bowie has a beautiful light creme colored pull-up. Bowie leather is perfect for the minimalist who wants a more rugged and traditional looking wallet. Over time the the leather will become soft and have a darker color to it. 

Serguo Black:  Serguo leather starts from top layer vegetable tanned cowhide leather which is dyed completely through black and then finished with a high sheen coating. The coating also protects the leather from scratches and moisture.  This leather shines and is very black !  Serguo leather is used in high end wallets and handbags, making it a perfect pairing for our wallets. Check out our Leather comparison guide to help you choose the right hide for your next wallet. 

Do you offer wholesale pricing?

We are always looking for shops and and stores who would like to become are partners and carry Riveci Products. If you are interested please fill out our form! or chat with us directly on Facebook.